Prepared by Citizen Advocacy NSW Association Inc.
July 1999
1. Introduction and Aim of the Manual
Definition of Citizen AdvocacyThe Strengths, Limitations and Challenges of Citizen Advocacy
3. History of the Citizen Advocacy Movement
North America and Australia
An Overview of the Roles and Responsibilities of a Citizen Advocacy BoardMore Detail on the Roles and Responsibilities of the Board
Points to Consider for Individual Board Members
Some ways for Board Members to Learn
5. Citizen Advocacy Principles: a brief overview
6. Citizen Advocacy Office Effectiveness
An Overview of the Key Activities of Citizen Advocacy
(Details of Information that Programmes should collect)
8. Citizen Advocacy Program Evaluation
9. Terms Used in Citizen Advocacy
Some Useful Acronyms
Further reading, Newsletters and Videos